Privacy Policy

Welcome to 678db, Bangladesh's trusted online gaming destination. This Privacy Policy explains how 678db collects, uses, stores, and shares information when you visit our website at https://678db.one or use any of our gaming services. By accessing our platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy.

We are committed to protecting the privacy of all our players, particularly those based in Bangladesh. This Policy applies to all users of 678db regardless of their location, and covers all personal data processed in connection with our cricket betting, live casino, slots, crash games, and other gaming services. We encourage you to read this document carefully and contact us at [email protected] if you have any questions.

1. Information We Collect

678db collects personal information from players in order to provide a safe, reliable, and enjoyable gaming experience. We collect only what is necessary to operate our platform, process transactions, verify identities, and comply with applicable regulations. The categories of data we collect fall into two main groups: information you provide directly, and information we collect automatically.

Information You Provide Directly

When you register for an account, make a deposit, request a withdrawal, or contact our support team, you may provide us with the following personal information:

• Full name, username, date of birth, and contact details including email address and mobile number.
• Residential address, city, and country of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, or other cities in Bangladesh).
• Identity verification documents such as a national ID card (NID) or passport, where required for KYC compliance.
• Payment method details including bKash, Nagad, Rocket, Upay account numbers, and other financial information needed to process transactions.

Information Collected Automatically

When you browse or interact with the 678db website, our servers and analytics tools automatically collect certain technical information. This includes your IP address, device type, browser type and version, operating system, referring URLs, pages visited, time spent on pages, clickstream data, and session identifiers. This data helps us monitor platform performance, detect fraudulent activity, and improve your overall user experience. We may also use cookies and similar tracking technologies as described in Section 6 of this Policy.

2. How We Use Your Information

678db uses the personal data we collect for the following purposes. We will not use your data for any purpose incompatible with those listed below without first obtaining your explicit consent:

• Account creation and management: to register your account, verify your identity, and maintain your player profile on 678db.
• Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate transaction records.
• Customer support: to respond to your queries, complaints, and requests via email in a timely and accurate manner.
• Fraud prevention and security: to detect, prevent, and investigate fraudulent activity, money laundering, and other illegal or prohibited activities on our platform.
• Platform improvement: to analyse user behaviour, troubleshoot technical issues, test new features, and improve the overall quality of the 678db gaming experience.

3. Legal Basis for Processing

We process your personal data only where we have a valid legal basis for doing so. Depending on the nature of the processing activity, our legal basis may be one or more of the following:

• Contractual necessity: processing is required to fulfil the contract between you and 678db — for example, to create and maintain your gaming account, process transactions, and deliver gaming services.
• Legal obligation: we may be required to process certain data to comply with applicable laws and regulations, including anti-money laundering (AML) rules, KYC obligations, and regulatory reporting requirements.
• Legitimate interests: we may process data to protect the security of our platform, detect fraud, prevent abuse, and improve our services — provided that our interests do not override your fundamental rights and freedoms.

4. Sharing Your Information

678db does not sell, rent, or trade your personal information to any third party for marketing purposes. We may, however, share your data with carefully selected third parties in the following circumstances:

• Payment processors and financial service providers: we share necessary transaction data with payment partners including bKash, Nagad, Rocket, and Upay solely to process your deposits and withdrawals.
• Technology and service providers: we may share limited data with third-party technology vendors who assist us in hosting our platform, conducting analytics, or providing customer support tools, under strict data processing agreements.
• Legal and regulatory authorities: where required by law, court order, or governmental regulation, we may disclose your data to competent authorities in order to fulfil our legal obligations.

In all cases, we require any third party receiving your data to maintain appropriate security measures and to use your information only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing or commercial purposes.

5. Payment Data and Financial Transactions

When you make a deposit or request a withdrawal at 678db, your payment details are transmitted over SSL-encrypted connections directly to our payment processing partners. We do not store full card numbers or complete mobile banking credentials on our servers. Payment information is retained only for as long as is necessary to complete the transaction, comply with accounting and record-keeping obligations, and resolve any disputes that may arise.

We support multiple local payment methods that are popular among players in Bangladesh, including bKash, Nagad, Rocket, and Upay, as well as international card payments via Visa and Mastercard. All transactions are processed in accordance with the security standards of each respective payment provider. Players are responsible for ensuring that the payment accounts used belong to them and are not shared with others.

6. Cookies and Tracking Technologies

678db uses cookies and similar tracking technologies to operate its platform, recognise returning players, and collect analytical data. Cookies are small text files placed on your device when you access our website. We use the following categories of cookies:

• Essential cookies: these are strictly necessary for the website to function. They allow you to log in, navigate securely, and use core platform features. These cannot be disabled without affecting site functionality.
• Analytical cookies: these help us understand how players use 678db, which pages are most visited, and where users encounter difficulties. This data is used in aggregate form to improve site performance.
• Session cookies: these are temporary cookies that expire when you close your browser. They maintain your session state while you are logged in to 678db and are deleted automatically when you log out or close the browser tab.

You may configure your browser settings to block or delete cookies. However, disabling essential cookies may impair your ability to use certain features of the 678db platform, including the ability to log in to your account. We do not use advertising or third-party retargeting cookies.

7. Data Retention

678db retains your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply vary depending on the type of data and the purpose for which it was collected.

Account data is typically retained for the duration of your active account plus an additional period following account closure, to allow for dispute resolution, fraud investigation, and compliance with legal record-keeping obligations. Transaction records may be retained for a longer period in accordance with applicable financial regulations. Once the applicable retention period has expired, your data is securely deleted or anonymised.

8. Your Privacy Rights

As a player of 678db, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with your request. We will respond within a reasonable timeframe:

• Right of access: you have the right to request a copy of the personal data we hold about you, including what data is held, why it is held, and with whom it may have been shared.
• Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: subject to our legal retention obligations, you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: in certain circumstances, you have the right to request that we restrict how we process your personal data — for example, while you contest the accuracy of data we hold.
• Right to data portability: you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.

Please note that some of these rights are not absolute and may be subject to limitations where we have overriding legal grounds to continue processing your data. We will always explain the reasons if we are unable to fulfil a request in full.

9. Children's Privacy

678db is strictly an adult gaming platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has provided us with personal information, please contact us immediately at [email protected] and we will take prompt steps to delete that information from our systems. We reserve the right to suspend or terminate any account where we have reasonable grounds to believe the account holder does not meet the minimum age requirement.

10. Changes to This Privacy Policy

678db reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes to this Policy, we will update the 'Last Updated' date shown at the top of this page and, where appropriate, notify registered players via email.

Your continued use of the 678db platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. If you do not agree with the updated Policy, you should discontinue use of our services and contact [email protected] to close your account.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 678db handles your personal data, we want to hear from you. Our support team is available to assist players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email us at: [email protected]

Frequently Asked Questions

Does 678db share my personal data with third parties for advertising?

No. 678db does not sell, rent, or share your personal data with any third party for advertising or marketing purposes. We share data only with payment processors and service providers strictly necessary to operate the platform, and with legal authorities when required by law.

How can I request deletion of my personal data from 678db?

You can submit a data deletion request by emailing [email protected] with your registered account details. We will process your request in accordance with our legal retention obligations and confirm once the deletion has been completed.

Is my payment information safe when I deposit via bKash or Nagad?

Yes. All payment transactions at 678db are processed over SSL-encrypted connections. We do not store your full bKash, Nagad, or Rocket account credentials on our servers. Payment data is transmitted directly to our trusted payment partners and handled in accordance with their security standards.